State Farm® Insurance Agent Charlotte Russell

"Shawna is very helpful and asnwered all our questions regarding our policy. She is the best!"

"Shawna is very friendly and very professional. She is very honest and has great customer service. Thank you, Shawna, for all your help!"

"I'm so glad Ryan helped me with my auto insurance and life insurance policies he did a really great job explained me everything very well. Thanks Ryan"

"Ryan gave me a better quote than other companies or even the one I got for State Farm online, was responsive, professional, and super quick. 10/10 recommend working with them - they want your business and give great customer service to earn it."

"Shawna was great! Very knowledgeable and patient while working with me. Would recommend her to anyone!"

"Shawna was thorough in securing auto insurance for me, I received a quote but also received the dollar amount of coverage my policy would have and she sent this to me so I could compare this with other companies."

"They always answer the phone timely and in a professional manner. Are good at informing me on current/new discounts and when requested provide documents in a timely manner. Both Letticia and Dana where a big help!"

"Had a great experience with David Appling. Very professional, friendly, honest and great customer service. I will definitely be referring family and friends to him."

"Leticia was great"

"I had a great experience with Shawna. She has the best costumer service! She helped me a lot and explained everything easily to me."

"Very helpful"

"Shawna explained everything thoroughly and was very efficient on dealing with our multiple policies. Love the friendly customer service, highly recommend!"

"Shawna was really helpful and very effective.Her communication was timely and reliable.She answered all my questions and help me get the best insurance as per my needs.Great job Shawna thank you for all the help."

"Had an easy, fast, and great time talking to her. Didn't have to wait or be put on hold for anything and she reached out to me moments after finishing my online quote. Highly recommend her for anybody else looking to get a plan from State Farm 😀"

"Amazing service, fast and Shawna helped me through the smooth process on the phone! Im loving State Farm more and more!"

"Shawna was incredibly helpful throughout the process of switching insurance to State Farm. She made the process very easy to navigate and understand. Highly recommend this team!"

"Shawna was efficient, thorough, detailed, and quick! Appreciate the help and guidance in making the switch!"

"David is doing a fantastic job! He is always very helpful answering all my questions. Fast efficient and knowable about my polices."

"Ryan was very helpful with me getting my insurance policy he explained everything very well."

"Very well spoken, helpful and I formative"

"She was very helpful and kind. Whenever I had a question she would respond right away ."

"Shawna was amazing. She helped me through the whole process, was patient, and answered every question I had."

"She is the only reason why i chose State Farm. PERIOD!"