Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Simmons

Victoria Simmons

July 23, 2025

5  out of  5
rating by Victoria Simmons
"Charlotte Russell's State Farm Agency is fantastic. The team at Charlotte's office, especially Dana, are always helpful, caring, and responsive."
We responded:
"Thank you Victoria!! We love Dana too. "
Profile photo of Stefhany Cruz

Stefhany Cruz

July 21, 2025

5  out of  5
rating by Stefhany Cruz
"Everyone is super friendly and knowledgeable. They actually take their time with you and truly care about your needs ."
We responded:
"Thank you Stefhany! "
Profile photo of Tina Goorabian

Tina Goorabian

July 16, 2025

5  out of  5
rating by Tina Goorabian
"Ryan was very helpful and made sure all my needs were met. I'm a State Farm fan for life 😊"
We responded:
"Thank you"
Profile photo of Mussie Tadese

Mussie Tadese

July 9, 2025

5  out of  5
rating by Mussie Tadese
"Excellent service by Rayn!"
We responded:
"Thank you! "
Profile photo of Rita Sago

Rita Sago

July 9, 2025

5  out of  5
rating by Rita Sago
"This agency has be covering all my insurance needs for many years. Very helpful and have always been there when I needed them."
We responded:
"Thank you Rita! We appreciate you. "
Profile photo of Des Anderson

Des Anderson

July 3, 2025

5  out of  5
rating by Des Anderson
"I had great experience talking with Letticia. She was knowledgeable and friendly."
We responded:
"Thank you Des! Great to hear. "
Profile photo of Risa-Sophia at Funky Possibilities

Risa-Sophia at Funky Possibilities

June 26, 2025

5  out of  5
rating by Risa-Sophia at Funky Possibilities
"" This office, these people over here everybody " Ryan at State Farm gave me the most superb, outstanding pleasant customer service care that I have actually ever received from any insurance company to date. He continued to pleasantly surprise me with other features that I would be getting purchasing insurance through State farm. Ryan helped me restore my faith in the insurance company business and in customer service as well. I'm glad I got you today Ryan, thank you again. Hats off to you State Farm for having Ryan be a part of your company and hopefully others just like him."
We responded:
"Thank you! "
Profile photo of issac A

issac A

June 25, 2025

5  out of  5
rating by issac A
"Great service fast and Ryan made it easy"
We responded:
"Thank you Issac. "
Profile photo of Marcia Thomas

Marcia Thomas

June 20, 2025

5  out of  5
rating by Marcia Thomas
"Experienced was very professional warm, and friendly. 😻🤗"
We responded:
"Thank you Marcia! "
Profile photo of Rich Rashed

Rich Rashed

June 13, 2025

5  out of  5
rating by Rich Rashed
"Ryan is hands down the best insurance agent I’ve ever worked with. He’s professional, responsive, and truly takes the time to explain everything clearly. Whether it's finding the right coverage or answering last-minute questions, Ryan always goes above and beyond. You can tell he genuinely cares about his clients. Highly recommend him to anyone looking for reliable and personalized insurance service!"
We responded:
"Thank you! "
Profile photo of Sherri Schott

Sherri Schott

June 12, 2025

5  out of  5
rating by Sherri Schott
"I had a great review of my current State Farm policies with Ryan today. He went over ways for me to save money on my current policies and answered every question I had. Thank you!"
We responded:
"Thank you Sherri! "
Profile photo of Mirna Pelayo

Mirna Pelayo

June 2, 2025

5  out of  5
rating by Mirna Pelayo
"I appreciate the customer service they have provided. They have done a great job following up every step of the way!"
We responded:
"Thank you, Mirna! "
Profile photo of olivia mesecar

olivia mesecar

June 2, 2025

5  out of  5
rating by olivia mesecar
"Great experience with Ryan M! He was friendly and knowledgeable. I'm happy to be a new State Farm client."
We responded:
"Thank you, Olivia! We are glad to have you. "
Profile photo of Alex Campos

Alex Campos

May 30, 2025

5  out of  5
rating by Alex Campos
"Great experience working with Ryan Mercado. Always professional, responsive, and made the whole process easy. Highly recommend!"
We responded:
"Thank you, Alex! "
Profile photo of kwayla andrews

kwayla andrews

May 28, 2025

5  out of  5
rating by kwayla andrews
"The agents helping me today were very helpful and understanding"
We responded:
"Thank you!! "
Profile photo of Sarah Cox

Sarah Cox

May 27, 2025

5  out of  5
rating by Sarah Cox
"Ryan was extremely helpful when we updated our policy."
We responded:
"Thank you!! "
Profile photo of Wise Viriviri

Wise Viriviri

May 23, 2025

5  out of  5
rating by Wise Viriviri
"Je'Naine and Dana was awesome and they've helped me the way no one else has. Hats off to you guys."
We responded:
"Thank you! "
Profile photo of Giesla Cagle

Giesla Cagle

May 17, 2025

5  out of  5
rating by Giesla Cagle
"Agent Leticia Casimir-Lopez helped me out tremendously I was able to get my insurance back without any problems and she also ASSIT me in some life insurance. Outstanding Customer Service ."
We responded:
"Thank you, Gisela! "
Profile photo of Bryan Ashford

Bryan Ashford

May 16, 2025

5  out of  5
rating by Bryan Ashford
"I was helped by Letticia. Great customer service! She was patient with my questions and resolved my issue in a timely manner. Thank you!"
We responded:
"Thank you!! "
Profile photo of James Wise

James Wise

May 16, 2025

5  out of  5
rating by James Wise
"Ryan is Very professional and knows what he was doing. Helped me out with discounts with the life policy. Very Positive Attitude. Ryan is THEE MAN"
We responded:
"Thank you! "
Profile photo of Kennedy Mitchell

Kennedy Mitchell

May 9, 2025

5  out of  5
rating by Kennedy Mitchell
"Ryan is the best agent!"
We responded:
"Thank you Kennedy! It was great to meet you. Please let us know if you need anything. Welcome to our agency family. "
Profile photo of Myrtle Shepard

Myrtle Shepard

May 9, 2025

5  out of  5
rating by Myrtle Shepard
"Very professional and polite. Good qualities for any business Thanks"
We responded:
"Thank you Mrs. Shepard! We appreciate you. "
Profile photo of Shawna Macedo

Shawna Macedo

April 25, 2025

5  out of  5
rating by Shawna Macedo
"Absolutely amazing team to work with. I don’t know what I would have done without them!"
We responded:
"Thank you!! I wish you all the success in the world! See you at ambassador club! "
Profile photo of Euanne Orellano-Sison

Euanne Orellano-Sison

April 22, 2025

5  out of  5
rating by Euanne Orellano-Sison
"Ryan was super patient and helpful when we moved our Statefarm insurance to Sacramento. We’re really happy with their service. I’d highly recommend getting your auto insurance from them!"
We responded:
"Thank you! "
Profile photo of U R

U R

April 17, 2025

5  out of  5
rating by U R
"My experience with them was amazing, I was insured by Agent Ryan and couldnt have asked for anyone better. He gave me all the knowledge I needed and went above and beyond with giving me the best rates. I highly recommend him."
We responded:
"Thank you! "